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Best times to call the practice:

 

  • Urgent Appointments - 9:00 am 

  • Routine appointments can be booked 4 weeks in advance

  • Home Visits - 9:30 am – 10:00 am

  • Telephone Advice - 12:30 pm – 1:30 pm

 

Wheelchair access

Our premises are accessible to wheelchair patients.  This is through the back door presently.

Ethnic Monitoring

Patients will be asked about their ethnicity, main language.  This data is collected in order to provide culturally sensitive services and such data are valuable in planning the NHS services.  This information is confidential and like all your medical details will be treated as such.

 

Home Visitshome_visit3

Requests for home visit should be made before 10:00 am. Home Visits are for people who are too ill to attend the surgery.  Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls.  The doctor will decide whether it is an appropriate request.  Lack of transport is not a valid reason for a home visit.

Please remember that several patients can be seen at the surgery in the time that it takes to do a home visit.  It is beneficial to the patient if he/she attends the surgery rather than be seen at home as the surgery is equipped to meet most needs.

Home visits will only be made to place recorded in the patient’s medical records as being the last home address or if agreed by the doctor to another address in the practice catchment area for regular patients.
In certain circumstances the doctor may judge that the medical condition of the patient requesting a visit is such that a referral to hospital is necessary without a visit.

 

 

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